3 responses to “Public Process: Don’t botch your online engagement

  1. Excellent post! As always, the tools we use are only as good as the strategies that guide their application. Unfortunately, tools usually don’t come with the necessary public participation training.

  2. Scott, I’m delighted and grateful for your post, as I see these exact two problems over and over again with local governments, especially here in my hometown of Northfield, MN.

    I’ve blogged about your post here:


  3. Pingback: Best Practices for Web 2.0 Engagement in Planning « PDX Planning Commissioner

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